Question 1

What is a 360 virtual tour?

Accepted Answer

A 360 virtual tour is an interactive walkthrough that lets viewers explore a property room by room from any device. Unlike a video, the viewer controls where they look and which room they visit next.

Question 2

How much does 360tours.studio cost?

Accepted Answer

There are two ways to pay. Credits (pay as you go) get a single tour live for a fixed period. Or upgrade to Active Spaces: Standard £49/month (50 Active Spaces, 5 brands), Sales Pro £129/month (100 Active Spaces, 10 brands), Ultra £249/month (300 Active Spaces, 20 brands), or Enterprise (unlimited, contact sales).

Question 3

What is an Active Space?

Accepted Answer

One Active Space = one live published property experience. Only live tours consume an Active Space — expired, archived or unpublished tours release it. Credits get your tour live; Active Spaces unlock the professional platform: branding, floor plans, AI sales tools and analytics.

Question 4

Can I embed tours on Rightmove and Zoopla?

Accepted Answer

Yes. Every tour includes an embed code and share link that works on Rightmove, Zoopla, your website, email campaigns and social media.

Question 5

Do I need special camera equipment?

Accepted Answer

Any 360 camera works — Ricoh Theta, Insta360, Matterport and others. Upload equirectangular panoramic images directly from your camera app or SD card.

Question 6

Can I add an AI voiceover to my tour?

Accepted Answer

Yes. The AI Agent Guide lets you write or generate narration scripts per scene, record your own voice, or use AI text-to-speech. Multi-language versions are supported.

Question 7

How does hosting work?

Accepted Answer

Tours are hosted on ReHub infrastructure. On paid plans, tours stay active for the duration of your subscription. On the free plan, hosting is credit-based — build for free, only use credits while the tour is live, and archive it when the property sells to stop the cost.

Question 8

Can you do live guided virtual viewings?

Accepted Answer

Yes. Run a guided live tour and walk a buyer through the property in real time — show up to 10 properties in 30 minutes instead of a full day of driving.

Question 9

Do you offer Matterport 3D tours?

Accepted Answer

Alongside interactive 360 tours we support Matterport-style 3D scans with dollhouse and floor-plan views. Choose the format that best suits the property.

Question 10

Can tours be branded to my agency?

Accepted Answer

Yes. Tours are fully branded with your agency logo and colours on paid plans, so every walkthrough reinforces your brand across portals and your website.

Question 11

Do you cover the whole UK?

Accepted Answer

Tours can be built and hosted anywhere — upload your own 360 photos from any location. Capture services through Photoplan cover the whole of the UK and worldwide.

Question 12

Can I tour commercial properties?

Accepted Answer

Yes. 360 tours work for office, retail and industrial space, letting remote tenants explore the layout, condition and scale of a unit in their own time.

Frequently asked questions

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